1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data. You can access the privacy controls via your Chronnix user account.

1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5 In this policy, “we,” “us,” and “our” refer to Chronnix (JENHOME51 LTD). For more information about us, see Section 13.

2. The Personal Data That We Collect

2.1 In this Section 2, we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

2.2 We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address, and/or social media account identifiers.

2.3 We may process your website user account data (“account data”). This includes account identifiers, email, login timestamps, marketing preferences, and account settings.

2.4 We may process information included in your profile (“profile data”). Profile data includes your bio, trading experience, verification documents, and payment preferences.

2.5 We may process information relating to our customer relationships (“customer relationship data”). This may include communications with support, KYC details, and trade account history.

3. Purposes of Processing and Legal Bases

3.1 We process your personal data to:

• (a) Operate our website and services
• (b) Personalize your experience
• (c) Provide and maintain funded accounts
• (d) Comply with our legal obligations
• (e) Handle communication and support

3.2 The legal basis for this processing is our legitimate interest in providing trading and educational services and our contractual obligation when you register or purchase a plan.

4. Providing Your Personal Data to Others

4.1 We may disclose your personal data to our group companies, professional advisers, regulators, or hosting partners.

4.2 Payment data is shared securely with our payment provider (e.g., Stripe) to process transactions.

4.3 We may disclose your data to law enforcement or regulators if legally required.

4.4 We do not sell your data to third parties.

5. International Transfers of Your Personal Data

5.1 Data may be stored in the UK, Cyprus, or secure cloud servers.

5.2 Transfers will follow GDPR-compliant safeguards.

6. Retaining and Deleting Personal Data

6.1 Personal data is kept no longer than necessary.

6.2 Account data is retained up to 10 years after termination unless earlier deletion is requested.

7. Security of Personal Data

7.1 We store personal data on secure servers with encryption.

7.2 Passwords and sensitive information are encrypted in transit and at rest.

7.3 You must keep your login credentials confidential.

8. Your Rights

8.1 Under data protection law, you may:

• (a) Request access
• (b) Request correction
• (c) Request erasure
• (d) Object to processing
• (e) Request data portability
• (f) Withdraw consent
• (g) Lodge a complaint with a supervisory authority

9. Third Party Websites

9.1 Our platform may link to other websites; we are not responsible for their privacy practices.

10. Personal Data of Children

10.1 We do not knowingly collect data from anyone under the age of 18.

11. Updating Your Information

11.1 You may request updates to your personal information by contacting [email protected].

12. Cookies

12.1 We use cookies for authentication, analytics, and functionality.

12.2 You can manage cookie preferences through your browser or our site settings.

13. Our Details

13.1 This site is operated by JENHOME51 LTD.

13.2 Registered address: 1 Dalhousie Terrace, Morningside, Edinburgh, EH10 5NE, Scotland

13.3 Operational address: Berengaria 25, 25 Spyrou Araouzou, 5th Floor, Limassol, 3036, Cyprus

13.4 Email: [email protected]

13.5 Company Number: 839762

13.6 We are registered under UK data protection law.